Job Description:
We are looking for a customer service superstar to join the Adventures in Missions (AIM) team. If you are passionate about customer service, self-motivated, looking to make an impact on the world for Christ and are committed to providing world-class customer service, then please read on.

The Customer Service Representative position with AIM is staffed by an outgoing, organized, energetic and dependable person driven by a common ministry goal: reaching the world for Christ.

Working with churches and trip participants from around the globe, you will make a difference around the world. You are adept at leading and managing a variety of simultaneous projects, which requires the particular talent of being able to communicate effectively with all levels of the organization.

As a Customer Service Representative, you will have a strong attention to detail, proactive mindset, extremely conscientious, orderly and organized. You're a self-starter who can recognize where processes can be improved and who will take the initiative to improve them. Using your strong communication skills, you'll effectively collaborate with a variety of people and job functions, accomplishing tasks of moderate to high complexity and scope. You're also able to analyze and anticipate the needs of your managers, team members, and their projects, which means you'll acquire a thorough knowledge of AIM’s various trips and activities.

Additionally, you'll be interacting with people both inside and outside of AIM, which means you have the ability to perform flawlessly and professionally in a fast-paced environment along with the grace and willingness to change direction when circumstances demand. You'll be expected to demonstrate strong business judgment, professional etiquette, and organizational, analytical and problem-solving skills.